Returns & Exchanges

At Blackhawk Supply Company, we stand behind the quality of our home hardware and supplies. If you are not completely satisfied with your purchase, you may return unused items in their original packaging within 30 days for a full refund or exchange.

1

Initiate Your Request

Log into your account portal or contact our customer support team with your order number to request a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Securely pack the items in their original manufacturer packaging, ensuring all manuals, hardware, and components are included to avoid restocking fees.

3

Ship to Blackhawk

Affix the provided shipping label to your package and drop it off at any authorized carrier location; please retain your tracking receipt for verification.

4

Inspection and Refund

Once our warehouse team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing